Issues related to Society, Economy, and the Environment

Dhruv Somayajula, Melissa Amorós Lark (ULEI) 

Summary

XR technologies have the potential to significantly impact societal structures, economic systems, and environmental sustainability. As explored in D5.1, these impacts are not uniformly positive; in many cases, they risk deepening existing inequalities, reinforcing digital divides, and introducing new systemic challenges. A human-centred approach is critical to ensuring XR contributes positively to society while minimizing harm to communities and the environment.

Social Inclusion and Digital Inequality

  • Access Gaps:
    XR technologies remain inaccessible to many due to high costs, limited infrastructure, and lack of digital literacy. This is especially problematic in rural, underserved, and economically disadvantaged areas, creating new layers of exclusion in education, healthcare, employment, and civic participation.
  • Representation and Cultural Diversity:
    XR content often lacks cultural and demographic diversity. As noted in D5.1, underrepresentation of minority communities can reinforce stereotypes or entirely omit certain identities, reducing the inclusivity of XR environments and diminishing their social value.
  • Risk of Social Fragmentation:
    Highly immersive virtual experiences may increase individual isolation, particularly among vulnerable groups. Overuse of XR can affect real-world relationships and community engagement, replacing physical interaction with digitally mediated experiences that may lack emotional depth.
  • Normalization of Surveillance:
    When used in public spaces, XR can contribute to the normalization of surveillance practices, especially if used by state actors or corporations. This undermines democratic values and civil liberties, raising ethical concerns about transparency and public accountability.

Economic Disparities and Labour Impacts

Barrier to Market Entry:
As described in D5.1, the XR market is fragmented and largely dominated by a few major tech firms. Without global, open interoperability standards, small and medium enterprises (SMEs) struggle to compete, leading to monopolization risks and stifling innovation.

  • Workplace Surveillance:
    The use of XR in workplaces for monitoring performance or training introduces ethical concerns about consent, autonomy, and dignity at work. Employees may feel compelled to submit to intrusive tracking, blurring the line between productivity tools and surveillance apparatus.
  • Upskilling Divide:
    Rapid technological change in XR demands new digital skills. However, not all individuals or communities have equal access to reskilling opportunities. This digital skills gap risks excluding certain populations from future job markets and economic participation.
  • Gig and Precarious Labour:
    XR-based platforms may replicate or worsen precarious labour models seen in the gig economy, where creators or moderators of virtual spaces face poor working conditions, inconsistent income, or exploitation without clear legal protections.

Environmental Concerns

  • Energy and Resource Consumption:
    XR technologies rely on resource-intensive hardware and high-bandwidth data transmission, raising concerns about energy consumption and e-waste. The production and disposal of XR devices (e.g., headsets, sensors) add to the environmental footprint.
  • Sustainable Design Lacking:
    There is currently limited integration of sustainability principles in XR design and deployment. D5.1 notes that without guidance, the industry may continue to prioritize performance and immersion over energy efficiency and ecological responsibility.
  • Infrastructure Demands:
    XR’s dependence on high-speed internet and cloud computing infrastructure may drive environmentally intensive data centre usage, compounding the environmental cost of digital transformation.

Structural Gaps and Challenges

  • Regulatory Lag:
    Legal and ethical frameworks have not kept pace with XR’s rapid growth, particularly in areas concerning social equity, labour rights, and environmental impact. There is little binding regulation to ensure the fair distribution of benefits or the mitigation of systemic harms.

Lack of Public Discourse:
The societal impacts of XR are not yet widely debated in public forums or policy circles. This lack of critical discourse weakens democratic oversight and risks allowing technological development to proceed without meaningful civic input.

Code of Conduct

The XR4Human Code of Conduct sets forth the ethical obligations for developers involved in technological innovation and governance of immersive technologies, including Virtual Reality (VR), Augmented Reality (AR), Mixed Reality (MR), as well as all current and other emerging immersive environments. The Code is designed to ensure that these technologies respect human rights, protect user privacy, promote inclusivity, and safeguard the mental, physical, and social well-being of all users.

1. Learn

Read and become familiar with the XR4Human CoC. Learn by exploring the Educational Toolbox and the publications in the Rating Repository

2. Assess

Conduct a self-assessment of your own XR technology concept via the Ethical Impact Assessment (EIA) and the CoC Compliance Checklist

3. Test and Explore

Test your idea and get new ideas by exploring the Experience Library

4. Share

Reflect on the rating information received after completing your self-assessment to revise and improve your XR concept

This guide provides step-by-step instructions and tools to help you implement the Code of Conduct during your development and deployment processes. The tools provided include:

Compliance Checklist:
To assess adherence with the principles and articles of the Code of Conduct.
Ethical Impact Assessment:
To assess, anticipate, and mitigate the effects of your innovation on users, society, and the environment.
Integration Information:
Instructions on how to compile these tools with associated XR4Human deliverables/documentation and combine them with your own documents in a large language model (LLM) of your choice.